Privacy Policy
Privacy Overview
At Henrietta’s House we are committed to protecting your privacy and to ensure your confidence in us we have adopted the following privacy policy as part of our commitment to protect any personal information which you may provide to us through this website or through any other means. Please note this privacy policy only applies to our website and if you have followed a third party link through our website and supply them with personal information you will be subject to the privacy policies of those websites.
Occasionally we may amend our privacy policy and those changes will be posted on this page. This online privacy policy applies only to information collected through our website and not to information collected offline.
Customer Information
The only personal information collected and stored by Henrietta’s House is information you volunteer whilst using our services e.g placing an order, subscribing to a newsletter or entering a competition. The information we will collect will include your title, name, address, contact details and order details (& company details if applicable) Details may be securely forwarded to third parties in order to fulfill this order only. This information is used to process and fulfill any order requirements and keep you up to date with Henrietta’s House ever changing offers and promotions.
Henrietta’s House does not store customer login passwords, however if your password needs replacing we can send you a link to create a new one. You are provided with this password to keep your account secure, please do not share this access with any third party. You are able to ammend any details within your account by logging in at any time.
We may contract with third-party service providers to assist us in better understanding our site visitors. These service providers are not permitted to use the information collected on our behalf except to help us conduct and improve our
business, this information does not identify you and is completely anonymous.
The only instance where user information will be disclosed is to comply with any applicable law, regulation or legal process.
If you have any questions or wish to have any personal information edited or deleted please email or write to us, details of which can be found on the contact us page. Please be aware here at Henrietta’s House we do not sell, trade or rent your personal information to others.
Payment Processing & Protection
At Henrietta’s House we are 100% committed to your payment protection & online safety therefore we operate using Sage Pay Web Processing. All Information is protected by SSL with an encryption key length of 168 bits (the highest level commercially available). Your payment information (i.e card details) are not stored by Henrietta’s House, your personal information is stored on Sage Pay’s servers and heavily guarded, both physically and electronically. To further shield your credit card and bank numbers, we do not directly connect our firewall-protected servers to the internet.
we are committed to protecting your privacy and to ensure your confidence in us we have adopted the following privacy policy as part of our commitment to protect any personal information which you may provide to us through this website or through any other means. Please note this privacy policy only applies to our website and if you have followed a third party link through our website and supply them with personal information you will be subject to the privacy policies of those websites.
Occasionally we may amend our privacy policy and those changes will be posted on this page. This online privacy policy applies only to information collected through our website and not to information collected offline.
